Questions?
We got the answers!

Myntkaup is by far the most popular crypto trading platform in Iceland with over 14,000 customers. With Myntkaup you can deposit funds, buy and sell cryptocurrencies, withdraw your crypto to an external wallet or withdraw your fiat currency to your bank account.

You can deposit funds to your Myntkaup account in the following three ways:

Bank transfer. You transfer money to account No. 0301-26-027012, kennitala: 520717-0800. Over 90% of bank deposits are credited to your Myntkaup account in less than 20 minutes. No fees are charged when you deposit via bank and your deposits are processed every day of the year.

Aur deposit. Aur deposits are fully automatic and instant 24/7, with fees according to our fee structure.

Crypto deposit. You can deposit crypto to your Myntkaup account by using your crypto deposit address that is provided with your account. Crypto deposits are free of charge. Read more about crypto deposits here.

Yes, the Myntkaup app is very popular amongst our customers! You can download it via the App Store or Google Play Store. You can also download the app by clicking on this link here.

At the moment we offer our customers Bitcoin, Ethereum, Solana, Avalanche (AVAX), Chainlink, USDC, Dogecoin & Shiba Inu. You can expect a wider variety of cryptocurrencies to be available for trading in 2025.

Myntkaup is open and active 24/7, every day of the year, always. Buying and selling is an automatic process. The same applies to crypto deposits and Aur deposits. Bank withdrawals and crypto withdrawals are processed with the consent of an employee for security reasons and therefore sometimes have to endure a short wait time if a bank withdrawal or crypto withdrawal is requested outside of service hours (09:00-23:59).

Myntkaup's main focus is customer safety and a quality service. Myntkaup has been operating since May 11, 2020 and more than 14,000 Icelanders trust Myntkaup. All customer assets are backed up one-to-one which means that for every bitcoin a customer holds Myntkaup has at least one Bitcoin to back it up. Myntkaup operates according to the Financial Supervisory Authority's registration as a service provider of virtual assets and is subject to the supervision of the Financial Supervisory Authority.

You can withdraw your funds from your Myntkaup account either by transferring your crypto to an external wallet or by withdrawing your fiat currency to your bank account. It is important when withdrawing crypto to your external wallet to make sure that the withdrawal address is correct as crypto withdrawals cannot be reverted. After requesting a withdrawal, the withdrawal request must be confirmed by email.

See a more detailed help article on the subject by clicking here.

Myntkaup pre-registers your asset balance at the end of each year on your tax report at the request of the Icelandic tax authorities. Myntkaup does not file your trades or your realised profits for you.

It is simple to convert your crypto assets to ISK and withdraw it to your bank account. Bank withdrawals are processed four times a day between 09:00 AM to 23:59 PM every day of the week. If you have crypto tokens in your Myntkaup account you start by selling them and then they get converted to EUR or USD. The next step is to select Withdrawal ⇾ Bank Withdrawal and enter your bank account information and confirm it.

See a more detailed help article on the issue by clicking here.

You can find various educational content on the Myntkaup blog. Our most popular post is the article What is Bitcoin?. It answers in a simple way the most important questions regarding Bitcoin.

See the following link: blogg.myntkaup.is/hvad-er-bitcoin/

Our fees are included in the exchange rate. When you buy crypto you get a qoute just a little bit higher than the excact global exchange rate of the selected crypto token and when you sell you get a quote just a little lower than the exact exchange rate of the selected crypto token. This process works exactly the same as when you're trading foreign currencies at the Icelandic banks (e.g. when trading EUR or USD to ISK).

Our fee structure is accessible here.

Myntkaup has no hidden fees. All of our fees are mentioned in our fee structure. The fees for trading are included in the exchange rate. It is quite common for foreign crypto trading platforms to not mention their spread in the exchange rate and therefore hide their fees. The most common way to fund accounts at foreign crypto trading platform are via credit card or debit card deposits which usually include between 3-10% deposit fee. Myntkaup charges no deposit fees on bank deposits nor crypto deposits.

At Myntkaup everything is quick, simple and effective. For example, over 90% of bank transactions are confirmed in less than 20 minutes. At foreign crypto trading platforms that speed is unheard of. Due to that most people choose to fund their accounts at foreign crypto trading platforms by using credit card og debit card deposits which usually include 3-10% deposit fees. Bank deposits to your Myntkaup account includes no fees and are processed swiftly every day of the year. That is why many of our customers choose to fund their accounts at foreign crypto trading platforms by depositing via bank transfer to their Myntkaup account, buy a cryptocurrency and transfer their crypto to their wallet at the foreign exchange. It's simply better!

Myntkaup ehf. operates according to registration as a service provider of virtual assets with the Financial Supervisory Authority and is under the supervision of the Financial Supervisory Authority.

A cold wallet is a wallet that, unlike a hot wallet, is not connected to the internet. The most popular cold wallets are Ledger and Trezor. Nobody, except the owner of the wallet can access its funds, granted that the owner makes sure that nobody has access to the private key. In order to withdraw the crypto tokens on your Myntkaup account, you simply request a crypto withdrawal to the provided crypto address of your cold wallet.

If a customer wants to deposit and trade for a significant amount they can contact myntkaup@myntkaup.is. and we will be able to discuss better rates.